Frequently Asked Questions

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We are your go-to team when it comes to your septic needs.

When it comes to your septic system, you likely have many questions, particularly if you’ve never owned a property with a septic system before. Understanding this, we’ve compiled a list of common questions we’re often asked and answers. Don’t see your question on the list? Give us a call, and we will help you out.

What septic services do you offer?

We offer a wide range of septic system solutions for homeowners and businesses. Our main services include septic tank pumping, routine maintenance, system inspections, drain field repair, and new septic system installation.

What areas do you serve?

We cover Orange, Seminole, Osceola, Lake, and Polk counties.

How do I request an appointment?

If you need to get in touch with us right away, we suggest giving us a call at (407) 656-1926 if you’re in Orange, Seminole, or Osceola counties or (352) 429-8836 if you are in Lake or Polk counties. Otherwise, you can fill out the contact form online, and we will respond as soon as possible.

Do you provide a warranty for your septic system work?

We provide a two-year warranty on most of our new system installations and major repair work, giving you peace of mind that your septic system is in the right hands.

Do you provide free estimates on new installations and major repairs?

Yes. We provide free, no-obligation quotes on all new septic system installs and extensive repair projects. Just give us a call to schedule a consultation with one of our team members.

Why should I use your company for my septic needs?

We are a family-owned and operated business with more than 40 years of industry expertise. We also prioritize dependable, high-quality service, competitive pricing, and quick solutions, and we are fully licensed and insured, with consistently high client ratings. Additionally, we are recognized by the Better Business Bureau (BBB), the Florida Onsite Waste Water Association, and the West Orange Chamber of Commerce.

Do you work on both residential and commercial septic systems?

Yes. We have the knowledge, skills, and equipment to meet the unique needs of both residential and commercial properties.

How frequently should I get my septic tank pumped?

In general, you should have your tank pumped every three to five years. However, this can vary depending on the size of the tank, the number of people in your household, and your water consumption patterns.

What does your routine septic tank maintenance service include?

Our maintenance includes draining out the tank, inspecting the input and outlet baffles, checking for cracks and leaks, and evaluating the quality of your drain field connections.

What are the signs that my septic tank needs to be pumped?

Common signs include slow drains or toilets, gurgling sounds in your plumbing, sewage backups, strong, unpleasant odors in your yard or home, and standing water in the same area as your drain field.

What does a septic system inspection cover?

During a typical system inspection, we will start out by locating and exposing the tank lids. From there, we will examine sludge and scum levels, perform a water test, evaluate the drain field function, and provide you with a detailed report of the system’s overall health and capacity, as well as our recommendations if we have any.

When is a septic system replacement necessary?

Replacement is frequently required when the drain field fails and cannot be repaired, or when the tank is substantially damaged. In these situations, you can trust that our team will look for the most cost-effective solution.

Do you manage all the necessary permits for new installations?

Yes. We handle the complete permitting procedure with the local county health department, ensuring that your new septic system complies with all state and municipal standards.

Do you service or repair drain fields?

Yes, we offer full servicing for drain fields, including inspections, installation, repair work, and maintenance.

Which products should I avoid flushing or dumping down the drain?

It’s best to avoid flushing nonbiodegradable materials such as baby wipes or paper towels. You should also avoid pouring oil and harsh chemicals, excessive antibacterial treatments, or large amounts of medication down the drain because these can damage the healthy bacteria in your tank.